Testimonials Page

'Many thanks for supplying the Western Red Cedar for our garden in Chingford, Essex. The garden looked absolutely fantastic and both the BBC and our clients, Mandy and Hayden, are delighted with the final result.

We regard every project as a team effort and are very pleased that through your support you have become part of that team.'

Best wishes 

Diarmuid Gavin, BBC Home Front in the Garden


Dear Keith,

Thanks for such a fast response to my enquiry and thanks too for all the help and guidance you gave during my visit. I left with the impression of an extremely well-organised company and I will definitely be placing my order with you.

D. Coutts, Staffordshire


"We meant to thank you earlier for the delivery, but got rather overwhelmed with the holiday.  We have now fitted one section and it looks very good. We are very pleased with the results.  

Thank you for your help and good service."



D. & C. Fortune, Guildford


'Logan,

Everything arrived yesterday as planned, in fact both deliveries arrived at the same time.  All seems to be in order and I would like to thank you for an excellent service'

Thanks again and regards'

N Wiles, Suffolk


I would just like to say that the Timber you supplied is of the highest quality for my use and many thanks for selecting it for me.

M. Willrich, Staffordshire


The decking looks awesome! Would recommend to anyone.

D. Green, Nottingham


Many thanks for your help in turning my orders round quickly.  I should see you next summer when it's due for a clean up

D. Tarbrooke - Newton-Le-Willows


What a wonderful service!

John Kanczes, Cheshire


Just a note to say thanks for the help with my order. I have finished installing the cedar shingle roof on my summerhouse and it looks great. I am very pleased with the quality and the finish.

C. Forster - London

Silva Timber replied very promptly to my initial enquiry and delivered the shingles a day earlier than expected. I have to say that putting shingles on a roof is one of the most rewarding tasks I have come across. The whole experience has been a pleasure and the end result is even better than I had expected

Mr G. Gault


Have just completed my cedar shingle roof & just wanted to say what a great product, what great customer service & what an informative web site you have. Many thanks for all your help.

Mr R. Emanuel


It has been a delight to deal with your company and I would certainly recommend Deck Supply (Silva Timber) to anyone who wants a great product.

M.P. - Surrey


Thank you very much for the quick delivery of my order - a level of customer service you very rarely see.

A.R. - Edinburgh


I just wanted to say thank you for the decking. Even a DIY numpty like me has made it look good, so it must be easy.'

'Just though you might like to see how the deck and wall worked out. I'm very happy with the result, and looking forward to next Summer when I can really appreciate it! 

Thanks for your help in getting me the materials I needed.



Just a quick thank you for sorting out the decking materials. We received them a couple of weeks ago and are most pleased with the finished deck!

Kind Regards

R.B.


I bought my deck materials from you last summer. And very happy I am too with the results.

R.M.


I recently bought the 10'x12' deck kit from yourselves and I would like to let you know how pleased I am with it. Although I was slightly disappointed when you were initially unable to deliver the deck to Leighton Buzzard on the Thursday originally agreed upon, I was very impressed that you were willing to reschedule the delivery date to the Bank Holiday Monday.

The service has been good, the deck is of high quality, all the necessary materials were there and it was easy to assemble.

Over all, I am very satisfied with the Cedar Deck I bought from you and will certainly recommend your company to friends.

Regards

 

A.B. - Leighton Buzzard, Bedfordshire


Just a quick mail to thank you for supplying such superb decking. Its look stunning and the wife is happy ! which is the main thing. Alot of hard work but well worth it ! Could you pass on my thanks to Nick in Liverpool for all of his help and patience.

L.P.


Our shed is excellent. it looks very nice, has a high quality feel to it and smells nice too! The first attempt to deliver it happened

whilst we were away, last Friday It was then redelivered on Monday.

It was quite easy to erect - made a lot easier by the screws being part-drilled in the relevant places and by the very accurate and good
quality joinery work that had been done to enable it to all to slot together. The labelling of the sections and brief instructions were also
very useful. It certainly takes two fairly strong people to erect the shed. The roof is the main challenge as it has to be lifted so high -
and it's not light. Despite this, it was about 2 hours work to put it up.

I will take some digital pictures of the shed when the sun comes out again - haven't seen it for a while in Oxford - and will forward them to
you by e-mail.

M.W. - Oxford


Just a quick note to say thank you for all the assistance and support I received from your company during the construction of my deck.

This was the first time I had undertaken a project of this kind - although I do have some skills in the carpentry line. As a 'pen-pusher' in normal life I really enjoyed the challenge and found it made the summer days relaxing and interesting.

Again, thank you for being so tolerant of the basic questions I needed answering and for providing the materials in a timely manner. Unlike MFI - all of it was there with wood to spare. (I have used the remainder to build a booze box.)

Enclosed are two pictures to give you some idea of how it turned out.

D.C.


I am very impressed with your service and will have no hesitation in recommending your company

M.R. - Stevenage, Herts.


Just a short note to thank you for the help and efficient service you gave me. Everything you promised you came up with. Goods were delivered on time, advice was readily available and surplus supplies were collected and a refund given without question.

It is nice to know that in today's world you can still get this service.

M. C. Hove, Sussex


Thanks very much for an excellent service. Hope to be in touch soon for the next project!

G. B. - Brentford, Middlesex


I'd like to take this opportunity of thanking you for the service you provided. I appreciated the helpful and kindly manner in which you dealt with my order and the promptness of delivery.

Many thanks and I hope your business continues to do well on the Internet.

D.H. - Chorley, Lancashire


I am indebted to the on-going advice and encouragement I received from Nick and yourself throughout the project, and for the accuracy of your materials quantity estimates. The Western Red Cedar looks superb and proved to be a very easy wood to work with.

Thank you both once again.

J. E. - Farley Green, Surrey.


We wanted to write and thank you for the help and professionalism shown to Steve and myself over the last few weeks while we have been building our deck.

We had made contact earlier in the year with many decking companies up and down the country, and had met with a few at the Ideal Home and Urban Gardens Exhibitions; but by far the most friendly and efficient was The Deck Supply Company.

From the start of our enquiry to the delivery by Mark of our order; our phone calls asking whether you had additional stocks as our plans grew slightly (!), it has been a pleasure doing business with you.

I wouldn't hesitate to give a personal recommendation to any of our friends or business contacts who might be considering installing a deck. Please feel free to contact us at any time should such a reference be required by potential customers.

We're looking forward to designing my Father-in-Law's deck as soon as he moves, so I have no doubt we'll see you again very soon! 
Again, our grateful thanks.

A.K. - Belmont, Surrey


Just to let you know I completed the elevated section on Saturday. It looks great, I am very pleased and I enjoyed every minute of it. 

Thanks for all your help!

B.F. - Sunbury, Middlesex


Hello,

I picked my Cedar decking up from your Widnes yard last week. So often in this rush rush rush world do people seldom have the time to help you. The complete opposite must be said about your staff, they were friendly, very helpful and polite; even to the extent of dropping some framing timber off for me because I couldn't fit it on my trailer.

I am looking forward to laying my decking in the next few days, but thought a note of thanks was in order. I doubt I will need anymore cedar decking, but if I do, I know were to come!

S.V. - Lincs


I'm very satified with the quality of the product and would be happy to recommend "Deck Supply" to anyone undertaking decking or cladding. After speaking to you this morning I realised that I had under ordered 2.44m clear but then realised that I'd overordered 2.74m and therefore as you've probably ascertained I didn't need to any additional cladding.

Thanks for all your help.

S M - London